Today, security and privacy professionals find themselves in an enviable position. Global trends—from always-on connectivity to cloud computing to rising concerns for privacy and associated privacy regulation—have elevated the importance of both security and privacy personnel within all organizations, in both the public and private sector. Professionals in these fields have a voice at the upper levels of deci- sion-mak-ing like never before, and the job market reflects intense demands for people skilled in these areas. There is a dark side to this story, of course.MedsDental is a renowned Dental Billing Company in the united states, equipped of the revenue cycle experts who are highly proficient in delivering fast and the error-free billing services to the dental practices by using the cutting edge technology. Cybercriminals recognize the possi- bility for riches in the flow of information that makes the global economy go around, and they are coming after your data with ever-increasing tenacity. As you know, technological advances have helped tighten and control many security and privacy risks.Managing the billing process accurately is not easy as providers might face hurdles in revenue cycle management. Moreover, Net Collection Rate below 95% shows that your practice is facing troubles in the billing process. To eliminate all these hurdles and maintain your NCR up to 96%, MedsIT Nexus Medical Coding Services are around the corner for you so that your practice does not have to face a loss. However, because these technologies have improved so much in re- cent years, cyber attackers have shifted their focus to the ever-vulnerable human. While you can build a wall of technical protections around systems and infor- mation, it is ultimately the actions and behaviors of your people that will determine just how secure your data, and ultimately your bottom line, really are. Our own 2016 survey of more than 1,000 employees across the United States re vealed that 88 % lack the awareness to stop preventable cyber incidents.¹ Broader, industry-wide research paints the same picture. For example, the 2016 Verizon Enterprises Data Breach Investigation Report found that 30% of phishing emails were opened in 2015, up from 24% the year before.² And falling for scam emails is just a sampling of the dangers posed by employees lacking security or privacy awareness.Managing the billing process accurately is not easy as providers might face hurdles in revenue cycle management. Moreover, Net Collection Rate below 95% shows that your practice is facing troubles in the billing process. To eliminate all these hurdles and maintain your NCR up to 96%, MedsIT Nexus Medical Billing and Coding services are around the corner for you so that your practice does not have to face a loss.A 2016 CompTIA report titled International Trends in Cybersecurity found that human error accounts for more than 50% of security breaches.³ Enterprises face threats that compromise critical information security due to unintentionally risky behavior from employees with poor privacy and security hygiene. Left unchecked, these employees are putting their companies at serious risk of material loss due to a data breach or other cyber incident. The danger of sensitive client or customer data being compromised by a data breach threatens organizations of all sizes and industries. Year after year, massive breaches affecting millions of people con- tinue to make headlines. Reports of lost revenue, lost customers, and lost repu- tation often follow. Consider the analogy of a bank vault. No matter how much money may have been spent on construction and installation of this safeguard, it proves useless if it is left unsecure. The same is true in the security and privacy spaces. A vault is only as strong as its keepers. The keepers must know to properly close and secure the vault. Look at your organization in the same way. All the personal customer data and sensitive corporate information kept in your servers is only as secure as the humans who manage it. This is where the importance of employee awareness pro- grams comes in. It’s no secret that security and privacy awareness programs do not always work or deliver the expected results. Often, the main purpose driving the awareness train- ing is to officially “check the box” to satisfy various compliance requirements. If you’ve had the misfortune of implementing an inadequate security or privacy awareness program, then you already know that simply making users aware of the issues will not make them change their attitudes or behaviors. Unfortunately, the “check the box” approach is a very common practice. There are many reasons an awareness program fails. Perhaps the training was sim- ply a boring PowerPoint, converted for online delivery, with no thought given to engaging employees in considering the impact that security or privacy had on their lives. Perhaps it was a series of videos that amused people with animatronic mal- ware bots—yet failed to convey the behaviors they needed to practice at work. If you are willing and able to promote awareness through training, why waste your money and your employees’ time with training that is ineffective or boring? With 20-plus years in the adult learning and employee awareness business, we like to think we know a thing or two about helping organizations teach their employees. In this guide, we’ve tapped some of our best talent to explain what we believe are best practices for running employee awareness programs in security and privacy. We believe that if you’re going to really change behavior within your organization, you’ve got to do four things: Analyze, Plan, Train, and Reinforce. These are the core
Components of our Adaptive Awareness Framework, a vision for how you can build an effective employee awareness program. Each of the four following chapters is devoted to one of these four components:
•Chapter 1 Analyze: Using Data to Inform Your Aware-
Ness Program
•Chapter 2 Plan: Drawing a Roadmap for Planning Your
Awareness Program
•Chapter 3 Train: Building Training that Achieves Real
Behavior Change
•Chapter 4 Reinforce: Battling the Forgetting Curve
We hope you’ll find this information useful. Sincerely, Steve Conrad Founder and Managing Director, MediaPro